Privacy Policy

Privacy Policy

We recognize the trust you place in us when you provide us with personal information. We are committed to protecting individual personal information and have adopted the National Privacy Principles in the Privacy Act 1988 (Commonwealth). The following information sets out how we manage your personal information and protect your privacy.

Why we collect your personal information

The main reason we collect information about you is to provide services to you:

To assist with lead generation.

In this case, we may use the information we gather to provide to organizations who can offer assistance to you.

These offers are designed to keep you up to date with the latest products and services. If you don't want to receive them, just let us know next time we contact you.

How we collect your personal information

The information we collect wherever possible and practical to do so, will be collected directly from the person concerned. For example, we will collect your details when you submit an application form on our site.

We do not use cookies at our site.

Why we will disclose information to another organisation

From time to time we may partner with other organisations offering information to provide you with the best services possible.

In these situations we will need to share the personal information you have given us.

However, we require all organisations we disclose information to acknowledge they will comply with the National Privacy Principles.

Under certain circumstances, we may be forced to disclose information to the government or authorised third parties to comply with the law.

How we keep your personal information secure, accurate and up to date

We will use up to date techniques and processes which meet current industry standards to ensure that your personal information is kept secure and confidential, free from unauthorised access and disclosure.

We will not retain any of your information for any longer than it is required by us, except to fulfill our legal obligations.

It is important for us, and for you, that the information we hold is accurate and up to date. In this, we rely on you to help us.

We ask that you contact us whenever there are any changes to your personal details, so that we can update our records.

How do you access personal information we hold about you

The information we hold about you is yours to access and correct, and as such we can provide you with general information, such as your name and contact details easily.

If you need to access or would like us to delete your information, just write to us at the following address:
PO Box 1153, Bundoora, VIC, 3083.
Email: [email protected] or [email protected]

 If you feel your privacy may have been breached:

If you wish to complain, at any time, about the handling, use or disclosure of your personal information, just write to us at the following address:
PO Box 1153, Bundoora, VIC, 3083.
Email: [email protected] or [email protected]

We will make every effort possible to investigate your complaint, in a timely manner and will advise you of the outcome. However, if the matter is not resolved to your satisfaction, you can refer your complaint to the Federal Privacy Commission:

Additional general information about privacy legislation can be found by visiting the Australian Federal Privacy Commissioner's website at

How to contact us ?

If you would like to contact us regarding this Policy or to change your
personal details, please contact us:
PO Box 1153, Bundoora, VIC, 3083.
Email: [email protected] or [email protected]


While we make every effort to include only current and accurate information on this site, we do not make any claims or representations about use of our content for any purpose, or that it will meet your requirements. We are not responsible for any information or advice you receive after you make a request for further information through our site, or for any action you take in reliance of that further advice.

We do not warrant that this site will be provided on an uninterrupted basis, or that your access to the site will be error-free, or that the site does not contain any viruses or defects which may damage your computer or network. You are strongly advised to take your own precautions concerning virus checking and the security of your computer in accessing the site.

In using this site, you acknowledge and agree that we will not be liable for any loss or damage which may arise through accessing this site or your reliance on any information we publish.